Frequently Asked Questions  - FAQ’s

1. What payment methods do you accept? – We accept all major payment methods which are available
2. How long will it take for my order to be delivered? – For UK deliveries we Ship via Royal Mail Tracked 48 and orders are typically delivered within 2-4 working days of the order being placed. This can be longer during peak periods, such as bank holidays. If the orders are larger we send by Couriers which take 2 -3 days .
3. How much does delivery cost? Our Site is Free delivery for Uk orders. Express Carriage is £9.99 Eu Transport is £29.99 , International is £35.99 – All subject to customs and taxes which will be paid by the buyer.
4. I want to order bulk? – Please fill out our trade form with your enquiries. https://panmerltd.myshopify.com/pages/contacts
5. My order has arrived damaged; what should I do?- Please contact us if your order has arrived damaged. We may ask you to take pictures of the damage, to support a compensation claim with the delivery agent.